The second-hand marketplace Users Express Displeasure Regarding Size Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
They have suggested members to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Updates
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
